Genoa's Palazzo del Principe, a sixteenth-century stately home built by Genoese admiral Andrea Doria, provided a splendid setting for a convention organised by BeeCom in collaboration with BMC Software on how to "Optimise your SAP environment".

Speakers included BMC Global Best Practice Direcor Ken Turbitt, who offered an overview of Business Service Management for SAP,  BMC BSM Software Consultant Pietro Moretti, who illustrated Managing methods for SAP, and Recovery Solution Architect Chuck Priddy, who discussed the topic of recovery and conformity automation on the basis of SAP data.

Information Systems Manager Marco Campi and IT Operations Manager Nicola Leoni offered customer testimonials from the Marcegaglia Group.